Customer Service
01
Pre-sales
- 7×24 hour global response
- 1-to-1 multilingual technical support
- On-site technical survey and solution optimization
02
In-Sales
- 12-hour design coordination
- 7-day rapid mold customization
- Efficient feedback throughout the process to ensure smooth project delivery
03
After-Sales
- Dedicated project manager for full-process tracking and responsibility
- Installation guidance and punch-list resolution services
- Comprehensive spare parts support system
Marketing Network
We have established marketing centers in China, Saudi Arabia, Spain, Brazil, and other regions, enabling rapid response to customer needs and enhanced service efficiency.
Partners
ESET has always adhered to the principle of Customer-Centricity. Through consistent product excellence and fast delivery capability, the company has earned widespread trust from numerous enterprises, laying a solid foundation for long-term partnerships.
cooperative partner
ESET always adheres to the “customer-centered”, and through the continuous excellent quality and fast delivery ability, has won the extensive trust of many enterprises and laid a solid foundation for long-term cooperation.
